PRODUCT INFORMATION
Where are Anzu Robotics products manufactured?
The country of origin for the Raptor-series drones is Malaysia.
Are the Raptor-series drones remote ID compliant?
Yes, both the Raptor and Raptor T have remote ID and are fully compliant.
Are Raptor-series drones on the Blue UAS list?
No, and there is no intention to be. The Blue UAS list was created for defense purposes and although used by some to establish a list of approved drones, the Raptor-series drones do not have this distinction.
Are the Raptor-series drone NDAA compliant?
No. The NDAA regulations focus on the country of origin on a variety of components, and we do have Chinese-sourced components present, like the thermal sensor on the Raptor T, integrated in our products. Our mission was to offer an alternative to drone users who are precluded from using drones made by Chinese manufacturers, but we are very conscientious of price. If NDAA compliance is required by your organization, unless waivers are available based on our ownership, software, and data security practices, we may not be the right product for you.
What is the ongoing involvement of the technology licensing organization (DJI)?
Licensing technology is a normal business practice. Our agreement in licensing the technology associated with the Raptor-series drones gave Anzu Robotics the rights to modify and manufacture this technology at will. There are no royalties shared with the licensing organization, no joint or shared ownership of Anzu Robotics, and no reporting on customer data. There may be additional products developed through similar agreements, but our work at Anzu Robotics is independent of any other party aside from the transfer of this technology.
Do you plan on introducing different models beyond the current Raptor-series drones?
We have created a blueprint for offering world-class technology while maintaining affordability. Our roadmap is full of possibilities, and once our theories are proven, we will look to expand our product line.
What is included when I purchase a Raptor-series drone?
Every kit includes the drone, controller, one battery, two sets of propellers, charging cables, all in a hard case with custom foam inserts. The case has cavities to hold additional batteries, the RTK module, the loud speaker, a charging hub, and more.
Does the controller have HDMI out?
Yes. You are able to connect your RC to a larger monitor via the HDMI port to allow for viewing from a larger audience.
What is the upward range of the gimbal?
The controllable range of the tilt on the gimbal is from -90° to 35°.
What is the weight of the Raptor-series drones?
The Raptor-series drones are roughly 2lbs. (915g).
What is the wind resistance of the Raptor-series drones?
The Raptor and Raptor T are rated with wind resistance at 26mph.
Is the thermal camera on the Raptor T radiometric?
Yes. You are able to measure the temperature of every pixel of the thermal image when capturing in radiometric file types.
Is the Raptor T export controlled?
We are currently only selling the Raptor T into the United States and Canada. There is not an export distinction on these products but are not intended for use outside of these countries.
What is the IP rating of the Raptor-series drones?
The Raptor-series drones are not IP rated.
What accessories are available for the Raptor-series drones?
At the time of launch we have an RTK module, loudspeaker, and a charging hub that are available to broaden your uses and efficiencies of your drones. We will explore additional accessory development in the future.
Do the Raptor-series drones geotag RTK data with the RTK module onboard?
Yes. All images taken from our drones are geotagged, and when you incorporate the RTK module, you will also have that data in the EXIF data.
Do the Raptor-series drones have a parachute available?
No. This may be part of future accessory expansion, most likely through third-party development.
Are the Raptor-series drones compatible with any docking stations (drone-in-a-box)?
At time of launch no efforts have been made for drone-in-the-box integration.
SOFTWARE AND SECURITY
What does the pilot app for the Raptor-series drones look like?
The Raptor-series flight app has been developed with our strategic software partner Aloft. The Air Control app has additional features lending itself to safety and compliance, but the flight experience and menus are very similar to leading flight apps.
Will Raptor-series drones be compatible with Drone Deploy?
We are working with a well-known app developer to be the first to build on our SDK. We want to ensure a quality experience during development, for our users, and to ensure there are no additional cyber security concerns when releasing these developments before we build out a larger ecosystem with third-party partners.
Can the Raptor-series drones be used for photogrammetry?
The payloads on the Raptor-series drones are great for photogrammetry missions. We are currently in development on advanced flight planning to make image capture easier for photogrammetry, and expect this development to be part of an app update sometime in June. We are also working with a leading third-party photogrammetry software company to add more capabilities.
Are all the features of the hardware available without signing up for Aloft?
It is not required to sign up for Air Control to fly and capture data with your Raptor-series drones. Signing up for Aloft will enable different enterprise features that assist with pilot and fleet management, and live streaming, but is not necessary for operating Anzu Robotics products.
Is there a subscription required for using Raptor-series drones?
No. The only optional additional cost would be to enable enterprise features of Air Control like fleet management, live streaming, etc. If interested in more details on this, reach out to sales@anzurobotics.com.
Can you share the live streaming capability from Aloft to anyone even if they are outside of your organization?
Yes, this is part of Aloft’s enterprise version of Air Control. People within your organization can access your dashboard that shows four feeds from different drones at once. You can also provide a URL to individuals outside of your organization to bring in more stakeholders and expertise during your missions.
Will there be any fleet management software available with Anzu Robotics drones?
Yes, but this is part of Aloft’s enterprise version of Air Control. From there you can do a variety of things that fully support a mature drone program.
Does the drone have a point-of-interest feature to focus while doing orbits?
At time of launch, no. This is a feature we can consider including in future app development improvements.
Where does the firmware on the Raptor-series drones come from?
When we finalized the licensing agreement we were provided a version of custom firmware as a snapshot in time. That firmware was then housed on Aloft’s servers for development and can’t be accessed or modified by anyone else. The flight dynamics of our drones were not redeveloped, so you’re getting world-class performance benefitting from more than a decade of aerial robotics R&D. We have taken the necessary measures to ensure that anything on our drones is void of data security vulnerabilities.
SALES INFORMATION
How much are the Raptor-series drones?
At time of launch the Raptor is $5,099 and the Raptor T is $7,699.
How can I purchase Anzu Robotics products?
We sell exclusively through a network of resellers. If you would like an introduction to a company in your area that can help answer your questions and get you set up, email us at sales@anzurobotics.com.
Where can I buy Anzu Robotics products?
Anzu Robotics’ drones are sold entirely through a reseller network currently covering the United States and Canada. If you are interested reach out to us at sales@anzurobotics.com.
When will the Raptor-series drones be available for purchase?
At launch we have production units ready to go, however, we are waiting until the third-party penetration test is complete before shipping to customers. This will likely be published by the first week of May.
What countries are you selling Anzu Robotics products?
At time of launch we will be selling Anzu Robotics products in the United States and Canada. We have gone through the process of securing certifications to allow for sales in other countries and will look at expansion once we have established our roots.
Will this be compliant with Florida rules on drones?
We have addressed the concerns behind country of origin and put in significant effort to prove the security of data coming off the Raptor-series drones. We offer government-funded and private organizations a path to quality and affordable drone technology, and hope to be part of a new conversation around this topic in the state of Florida and beyond.
SERVICE AND SUPPORT
Where are repairs for Anzu Robotics drones conducted?
The repair of our drones will be conducted through approved repair centers. These are generally linked to the resell of our products and are subject to grow as we have more users. We expect to provide support to the current industry standard.
Who provides support on Anzu Robotics products?
On the webinar I had an error on a slide that maybe caused some confusion. Our Anzu Care program is modeled after other incidental damage programs. In doing so, I used some of that language in my slides to define what is covered in our program. Anzu Robotics is solely responsible for the support of our products although we will work with authorized repair centers, largely part of the reseller network, to ensure we give quick and quality service.
Where can I get more training on Anzu Robotics platforms?
We intend to provide more base-level training through our website over the upcoming months. You might also check with our reseller network which will likely be providing detailed videos on our products.
How does the warranty process of Anzu Robotics products work?
The Raptor-series drones carry a one year warranty for any manufacture defects. We also provide a year of Anzu Care included with each purchase that covers incidental damage that is not associated with any defects that may be present when an accident occurs. Once we receive notice of your incident, we will provide a shipping label back to us, and determine the cause of incident and anything that needs to be done to bring your drone back to full function. In some cases this is done by replacement and repair and other times with a full swap of your unit with a new one.
MISCELLANEOUS INFORMATION
How did the name Anzu come about?
Like any creative part of a business, the name Anzu was selected over several sessions discussing names that are unique, symbolic, and easy to remember. Anzu is a mythological lion-headed storm eagle.
Why are Anzu Robotics products green?
This color has become part of our identity as a company. It is very recognizable and different when it comes to drone manufacturing and has certainly grown on us. It kind of just happened when we considered different options.
How is Anzu Robotics funded?
Anzu Robotics is owned by a small group of Americans that value the impact aerial robotics bring to humanity. The opportunity to license technology and manufacture quality products in a short time was of mutual interest, and the necessary investment to secure our agreements, set up our organization, and purchase inventory is sourced from the ownership group. Other than the CEO of Anzu Robotics, the other members of the ownership group are running their own business and have chosen to be away from day-to-day operations of Anzu Robotics.